Oracle apps WEB ADI issue : Unable to get property 'parentWindow' of undefined or null reference

Oracle apps WEB ADI issue : Unable to get property 'parentWindow' of undefined or null reference

Hi friends , we are going to discuss about the oracle apps webadi issue. When user is using the oracle webadi to upload GL journals then user is getting issue error. While clicking on the upload option in oracle apps webadi then system open the oracle abs login page. When user is clicking on the oracle apps login page , then some error message is coming giving error " Unable to get property 'parentWindow' of undefined or null reference". Due to this error user is not able to create the GL journals using the oracle apps webadi. parent window error is coming when user is clicking on the oracle apps login page while using the oracle webadi to upload gl journals in oracle apps. Here below we will share the complete solution for this error. Here below we will see how we can fix this type of issue of Oracle apps WEB ADI issue : Unable to get property 'parentWindow' of undefined or null reference.

Root cause of webadi error "unable to get property 'parentWindow' of undefined or null reference"

This error is coming in the oracle webadi due to Internet Explorer issue. This issue comes when you have some issue in your internet explorer settings. We have to correct the settings in our Internet exproler.

Steps to resolve the Oracle apps WEB ADI issue : Unable to get property 'parentWindow' of undefined or null reference

To resolve this issue , we need to go to follow these below steps.

1. We need to go to user system in which user is getting this issue. 

2.Go to Internet Explorer settings , In Internet Explorer settings , open the Compatibility View Settings and add the domain name for the instance.

Here we need to add the oracle ebs application url. Here we need to our ebs application url/domain name.

3.Navigation:
    

Go to  IE settings. We need to go to Internet Explorer Compatibility view settings.

    b. Select  - Compatibility View Settings menu item.
    c. Add the website (domain) for the instance, close.

Oracle apps WEB ADI issue : Unable to get property 'parentWindow' of undefined or null reference

Here below we need to enter the oracle ebs application url or domain name. After this setting , issue has been resolved.

Oracle apps WEB ADI issue : Unable to get property 'parentWindow' of undefined or null reference

4. Save changes

5. Re-test to verify issue is resolved.

We can also reference this below oracle note to re verify the oracle webadi settings , internet explorer & Microsoft excel settings for this below issue.

Reference steps from R12: Recommended Browsers for Oracle E-Business Suite (Doc ID 389422.1) 2.3 Internet Explorer: Recommended Settings.

Oracle apps WEB ADI issue : Unable to get property 'parentWindow' of undefined or null reference