Customer merge in oracle r12 : How to perform Customer Merge

Customer merge in oracle r12 : How to perform Customer Merge

Here we are discussing about Customer merge in oracle r12. Customer Merger is the New Feature in Oracle apps r12 which is uses to merger two different customer in to one customer including merging its Bill to and Ship to sites too. Customer Merge is also the best option to consolidated the duplicate customers accounts in to one account or site that is no longer active or has been taken over by another customer or site. Merging is also come In place when two different customers merged with each other in business and now we need to work only with single customer so we can also do the merging of these customers in our Oracle system too. Merging is not only the merging to two different customers but it also involved many other the merging of other transactions too. Here below I will describe the complete scenario of Customer merge in oracle r12.

 

Important aspects of Customer merge in oracle r12

Step1:- When you go to Receivable's Manger then under Customers Navigation , you gets the Customer Merger Feature as below.

 

We need to provide the From Customer and To Customer Information like In From you will provide that customer which you wants to merge with TO Customer Name.

 

You also have the option to Delete the Merged customer after merging.

 

 

Step2:- When merging two different customers, you must merge all site uses associated with the customer being merged. For example, Customer A and customer B each has one Bill-To site and one Ship-To site. You can transfer activity from A to B by merging like site uses assigned to B(for example, Bill-To's merged with Bill-To's).

 

Step3:- When You merge one customer to Another , System Automatically Transferred all the Receipts ,AR Invoices and other Activities of the Old Customer to this New Customer so the Liability of the customer will be transferred to this New supplier too.

 

Step4:- The merge process also checks for records in the AutoInvoice interface tables.