Expand roles in workflow notification

Expand roles in workflow notification

In this post, We will be try to Explore the Workflow notifications and its other User Full feature. One of the Important feature of the Workflow Notification is 'Expand roles'. This is very useful when you are sending the Single Email notifications to Multiple Users. If you want to Know how we can send the Single Email notifications to Multiple Users then please refer this Post Sending Workflow Email Notification to Multiple Users. Here below I will describe the Expand roles in workflow notification and its use in the Workflow Builder.

 

 

How to Setup Expand roles in workflow notification

When you will Enable the Expand role in workflow notification then workflow builder sends the Individual Workflow Notification to All the users of the Role and that Notifications remain in the User Notification queue until or unless that users did not respond that Notification or Close it Manually So this is the use of this Expand roles in the workflow notification but if you will not select this option then again workflow builder sends the Individual Workflow Notification to All the users of the Role  but if any user of that role respond that Notification or Close it Manually  then that notification will be automatically removed from other Users Notification queue too.