XML bursting not sending emails

XML bursting not sending emails

Here we will be discussing about XML bursting issues for not sending the emails. Some time we got an issue in the XML bursting that, Recipients did not get the emails from system. In these kind of Issues, We need to debug the XML bursting Program and to follow the Oracle Suggested Trouble Shoot steps in Oracle Apps r12. Here is the complete Trouble Shoot detail for the issue of XML bursting not sending emails.

Steps to Debug the Issue of XML bursting not sending emails

Step 1. We need to Check First "XML Publisher Report Bursting Program". This program executes the XML bursting in Oracle Apps. We pass Request Id of the Concurrent request as parameter to this program to run bursting for that request.

 

We need to ensure that "XML Publisher Report Bursting Program" should be complete normal or warning but not in error for the given Concurrent request.

 

Step2. IF the "XML Publisher Report Bursting Program" not completed normal then we need to analyze the Log of this Program. As per oracle recommendation , We need to run this program with Debug Flag "Yes" for the same Concurrent Request Id as below.

 

 

 

 

Analyze the Log of this Program. We can easily get the status of each Email Address in the Log "Failed Or Success".

 

If its Status again email address is Failed , Then ensure that you are using the Valid Email address for bursting.

 

Step4:- Validate the Internal SMTP server details which are using in the Bursting Control File. Might be  some recent changes happened in your SMTP account which you need to take care in the Busting file too as highlighted below.