Customer email setup for Sending Customer Statements in Oracle Fusion

Customer email setup for Sending Customer Statements in Oracle Fusion

In this post , I will share the setup to maintain the customer Emails to send customer Statements in Oracle Cloud. Once we have completed all the setups as mentioned in the last post Create customer statements oracle fusion . In this post , I am sharing the details for maintain the customer email or communication addresses to send the customer statements in Oracle Cloud or Fusion.

 

Step by step to maintain the Customer email setup for Sending Customer Statements in Oracle Fusion

 

Step1:- Go to Customer Master and then need to go to site details under customer.

 

Step2:- Under sites go to Communication tab and click on the edit icon to create the Contacts for sending Customer Statements.

 

 

 

Step3:- Now We need to click on '+' icon to create the new Contact.

 

Step4:- After Creation contact , We need to drill down little bit and then define the Contact Responsibilities. This is one of the Important thing to define responsibility to send customer statements.

 

 

Step5:-

Select the Responsibility Type 'Statements'

 

 

Step6:- Now we need to define the Email address for that contact so we need to drill little bit up and then go to 'Contact Points'

 

 

 

Customer email setup for Sending Customer Statements in Oracle Fusion